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Your files will be available to download once payment is confirmed.
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Returns & Exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Privacy policy
At Our Shop we care deeply about your privacy. This Privacy Policy explains how and when we collect, use, and share information when you purchase an item, contact us, or otherwise use our services through Etsy.com or its related sites and services.
1. Information We Collect
To fulfill your order, you must provide certain information (which you authorized Etsy to provide to us), such as:
Your name
Email address
Postal address
Payment information (processed securely by Etsy)
Details of the product that you’re ordering
You may also choose to provide us with additional personal information if you contact us directly (for example, for a custom order).
2. Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:
As needed to provide our services — such as processing your order, resolving disputes, or providing customer support
When you have provided your consent (for example, to receive marketing messages)
If necessary to comply with legal obligations (like retaining information about your purchases for tax purposes)
To improve our products, services, and communication
3. Information Sharing and Disclosure
We share your personal information only for very limited reasons:
Etsy: We share information with Etsy as necessary to provide you with our services and comply with Etsy’s Seller Policy and Terms of Use.
Service Providers: We may engage trusted third parties (e.g., delivery companies) to perform functions and provide services to our shop.
Compliance with Laws: We may collect, use, retain, and share your information if we believe it’s necessary to respond to legal processes or government requests.
4. Data Retention
We retain your personal information only as long as necessary to provide you with our services and as described in this policy. Typically, we keep data for up to 5 years to comply with legal and tax obligations.
5. Transfers of Personal Information Outside the EU
If we store or process your information outside the EU (for example, on cloud-based systems), we rely on legal mechanisms such as standard contractual clauses to ensure your data remains protected.
6. Your Rights
If you live in certain territories (including the EU), you have several rights regarding your personal information:
Access — You may have the right to access the data we hold about you.
Change, restrict, or delete — You may also have rights to change, restrict, or delete your data.
Object — You can object to our processing of some of your information.
Complaint — If you reside in the EU and wish to raise a concern, you can contact your local data protection authority.